Last Updated: October 7, 2024
Shipping available to all 50 states of the USA including all US territories, international shipping is not available at this time.
Order Delivery Time
All orders are processed, shipped & delivered within 7-15 business days from the day you place the order. Once you the order is shipped you will get a confirmation email with tracking info.
Thank you for visiting and shopping at Offbeat Couture. This Shipping Policy outlines the terms and conditions related to the shipment of your orders from our website.
Order Processing
- Order Processing Time: All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Domestic Shipping:
- Standard Shipping: 7-15 business days – Free Shipping
- International Shipping:
- International shipping is not available at this time
Please note that delivery times are estimates and are not guaranteed. Actual delivery time may vary based on shipping destination, carrier delays, or other factors beyond our control.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Offbeat Couture is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Carriers
We use a variety of carriers to ship our products, including but not limited to USPS, UPS, FedEx, DHL. The choice of carrier may depend on the shipping destination and shipping method selected at checkout.
Delivery Issues
- Lost or Stolen Packages: [Website Name] is not responsible for packages that are lost or stolen after delivery is confirmed by the carrier. If your tracking information states that your package was delivered and you have not received it, please contact the carrier directly.
- Incorrect Shipping Information: If you provide incorrect or incomplete shipping information, we are not responsible for the delivery delay or non-delivery of your order. Please ensure that your shipping information is correct at checkout.
Shipping Restrictions
- We currently ship to addresses within the United States including all US territories.
- We do not ship to P.O. Boxes or APO/FPO addresses.
- International shipping is not available at this time.
Damages
Offbeat Couture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges
For information on returning or exchanging an item, please refer to our Return Policy.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us via our Contact Us page.